Author: Michael Berman

Resources – AI in Higher Education

For a panel on the use of AI to support student success, I’ve compiled a list of articles and links on the topic. Feel free to suggest additional resources that you think would be useful. Thanks to Samantha Adams Becker for her suggestions which contributed greatly.

“Artificial Intelligence Exploration (AIx) at CSUN”:
“Ask Tuffy”.
Becker, Samantha Adams et al. “Artificial Intelligence”, NMC Horizon Report: 2018 Higher Education Edition, pp. 44-45. Louisville, CO: EDUCAUSE, 2018, Retrieved from
Cortez, Meghan Borgardus. “Universities deploy chatbots to aid students in the admissions process and beyond,” EdTech Magazine, March 9, 2018. Retrieved from
“Deakin Genie,” Deakin University.
Gelbach, Hunter , Page, Lindsay C., “Freezing ‘summer melt’ in its tracks: increasing college enrollment with AI”, Brown Center Chalkboard (blog). Retrieved from: Guzman-Lopez, Adolfo. “CSUN Is Using A Bot To Get Freshmen To Show Up For Class,” Laist, July 30, 2018. Retrieved from–_and_theyre_listening.php Johnson, Sydney, “What Can Machine Learning Really Predict in Education?”, EdSurge 9/26/2018. Retrieved from
Lacity, Mary, et al. “Reimagining the University at Deakin: An IBM Watson Automation Journey,” June 2017. Retrieved from
LeBlanc, Paul, “Reading Signals from the Future: EDUCAUSE in 2038” (2018, July), EDUCAUSE Review. Retrieved from:
Matthews, David. “AI bot ‘more than halves’ time students spend finding courses,” Times Higher Education, May 28, 2017. Retrieved from (registration/subscription required)
Microsoft Australia Education, “The University of Sydney: Exploring AI and implementing Chatbots to achieve operational efficiencies,” March 6, 2018. Retrieved from
Oblinger, Diana, “Smart Machines and Human Expertise: Challenges for Higher Education” (2018, August), EDUCAUSE Review. Retrieved from:
Yates, Heath and Craig Chamberlain, “Machine Learning and Higher Education,” EDUCAUSE Review, December 2017. Retrieved from