For a panel on the use of AI to support student success, I’ve compiled a
list of articles and links on the topic. Feel free to suggest
additional resources that you think would be useful. Thanks to Samantha
Adams Becker for her suggestions which contributed greatly.
“Artificial
Intelligence Exploration (AIx) at CSUN”: https://www.csun.edu/it/aix
“Ask
Tuffy”. http://asktuffy.fullerton.edu
Becker,
Samantha Adams et al. “Artificial Intelligence”, NMC Horizon Report: 2018 Higher Education Edition, pp. 44-45. Louisville, CO: EDUCAUSE, 2018,
Retrieved from https://library.educause.edu/~/media/files/library/2018/8/2018horizonreport.pdf
Cortez,
Meghan Borgardus. “Universities deploy chatbots to aid students in the
admissions process and beyond,” EdTech Magazine, March 9, 2018. Retrieved from https://edtechmagazine.com/higher/article/2018/03/universities-deploy-chatbots-aid-students-admissions-process-and-beyond
“Deakin
Genie,” Deakin University. http://www.deakin.edu.au/life-at-deakin/why-study-at-deakin/deakin-genie
Gelbach,
Hunter , Page, Lindsay C., “Freezing ‘summer melt’ in its tracks: increasing
college enrollment with AI”, Brown Center Chalkboard (blog). Retrieved from: https://www.brookings.edu/blog/brown-center-chalkboard/2018/09/11/freezing-summer-melt-in-its-tracks-increasing-college-enrollment-with-ai/
Guzman-Lopez, Adolfo. “CSUN Is Using A Bot To Get Freshmen To Show Up For Class,”
Laist, July 30, 2018. Retrieved from http://www.laist.com/2018/07/30/csuns_new_chatbot_nags_students_to_show_up_for_class_–_and_theyre_listening.php
Johnson, Sydney, “What
Can Machine Learning Really Predict in Education?”, EdSurge 9/26/2018. Retrieved from https://www.edsurge.com/news/2018-09-26-what-can-machine-learning-really-predict-in-education
Lacity,
Mary, et al. “Reimagining the University at Deakin: An IBM Watson Automation
Journey,” June 2017. Retrieved from http://www.umsl.edu/~lacitym/LSEOUWP1704.pdf
LeBlanc,
Paul, “Reading Signals from the Future: EDUCAUSE in 2038” (2018, July), EDUCAUSE Review. Retrieved from: https://er.educause.edu/articles/2018/7/reading-signals-from-the-future-educause-in-2038
Matthews,
David. “AI bot ‘more than halves’ time students spend finding courses,” Times
Higher Education, May 28, 2017. Retrieved from (registration/subscription
required) https://www.timeshighereducation.com/news/ai-bot-more-halves-time-students-spend-finding-courses
Microsoft
Australia Education, “The University of Sydney: Exploring AI and implementing
Chatbots to achieve operational efficiencies,” March 6, 2018. Retrieved from https://educationblog.microsoft.com/2018/03/the-university-of-sydney-exploring-ai-and-implementing-chatbots-to-achieve-operational-efficiencies/
Oblinger,
Diana, “Smart Machines and Human Expertise:
Challenges for Higher Education” (2018, August), EDUCAUSE Review. Retrieved from: https://er.educause.edu/articles/2018/8/smart-machines-and-human-expertise-challenges-for-higher-education
Yates,
Heath and Craig Chamberlain, “Machine Learning and Higher Education,” EDUCAUSE
Review, December 2017. Retrieved from https://er.educause.edu/articles/2017/12/machine-learning-and-higher-education